Learn how Elephas AI uses cookies and similar technologies to provide, protect, and improve our platform
Last Updated: March 10, 2026
Cookies are small text files that websites place on your device (computer, smartphone, tablet) when you visit them. They serve many purposes, from remembering your login to understanding how you use a website.
Think of cookies like a claim ticket at a coat check: When you log in, the platform gives your browser a ticket (cookie). Each time you visit a new page, your browser shows that ticket to prove who you are, so you do not have to log in again.
Set by Elephas AI (elephas.ai) directly. These are essential for platform functionality and security. We have full control over these cookies.
Set by external services like Google Analytics or Meta (for ad tracking). These help us understand platform usage and measure campaign performance. You can block these without affecting core functionality.
We categorize cookies based on their purpose. Some are absolutely necessary for the platform to work, while others enhance your experience or help us improve our services.
Essential for platform functionality
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| elephas_session | Maintains your login session | 15 minutes (extended to 7 days with "Remember Me") | First-party |
| elephas_refresh | Refreshes access tokens securely | 7 days | First-party |
| XSRF-TOKEN | Prevents cross-site request forgery attacks | Session | First-party |
Cannot Be Disabled
Impact if disabled: Platform will not function without these cookies. Login, authentication, and core features will be unavailable.
Remember your preferences and settings
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| elephas_prefs | Stores UI preferences (theme, layout, sidebar state) | 1 year | First-party |
| admin_scope | Remembers selected Franchise Owner for Platform Admins | Session | First-party |
| location_filter | Remembers location filter selection for Franchise Owners | Session | First-party |
| language | Stores preferred language setting | 1 year | First-party |
Can Be Disabled
Impact if disabled: You will need to reset your preferences each session. The platform will use default settings.
Help us understand how you use the platform
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics - Distinguishes unique users | 2 years | Third-party (Google) |
| _ga_* | Google Analytics - Tracks session state | 2 years | Third-party (Google) |
| elephas_analytics | Internal usage analytics (feature adoption, page views) | 1 year | First-party |
| elephas_perf | Performance monitoring (page load times, errors) | 30 days | First-party |
Can Be Disabled
Impact if disabled: We will not be able to measure platform performance or understand which features are most valuable to users. This may slow down product improvements.
Used when you run ad campaigns through our platform
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook Pixel - Tracks conversions from Meta ads | 3 months | Third-party (Meta) |
| _fbc | Facebook Click ID - Attributes clicks to campaigns | 3 months | Third-party (Meta) |
| _gcl_au | Google Ads - Measures ad conversion performance | 3 months | Third-party (Google) |
| elephas_attribution | First-party attribution tracking for your campaigns | 90 days | First-party |
Can Be Disabled
Impact if disabled: Campaign attribution and ROI tracking will be less accurate. You will not be able to measure the effectiveness of your ad campaigns as precisely.
You have full control over cookies. Here is how to manage them in different browsers:
Important Note About Blocking Cookies
If you block strictly necessary cookies, you will not be able to log in to the Elephas AI platform. Functional and analytics cookies can be blocked without affecting core functionality, but your experience may be less personalized.
While we currently offer a web-based platform, if we release mobile apps in the future, they may use similar tracking technologies:
We use the following third-party services that may place cookies on your device:
Tracks ad campaign conversions when you use Meta advertising features
Privacy Policy →Some browsers offer a "Do Not Track" (DNT) signal that requests websites not to track your browsing behavior. Currently, there is no universal standard for how websites should respond to DNT signals.
Our approach: While we respect your privacy choices, we do not currently respond to DNT signals because there is no industry consensus on implementation. However, you can use the browser controls above to manage cookies directly.
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make significant changes, we will:
Your continued use of the platform after changes take effect indicates your acceptance of the updated Cookie Policy.
For more information about how we handle your data, please review these related documents:
If you have questions about how we use cookies or want to exercise your privacy rights, please contact us:
Email: privacy@elephas.io
Support: support@elephas.io
Address: Elephas AI, Washington, DC, United States
We aim to respond to all privacy-related inquiries within 30 business days.